mantle
Menu +

Support

Mantle support.

Login links, account guidance, and common questions for providers, practice teams, and clients.

support@mantle-ehr.com

For clients

Your practice’s client portal and shared information.

Client portal

For new practices

Explore whether Mantle is a fit for your team.

Book a demo

Common questions.

I can’t sign in to my provider account.

Use the password reset option on the Mantle login screen. Check that you’re using the email associated with your practice. If access or multi-factor authentication is still a problem, contact your practice administrator or email support@mantle-ehr.com for help.

I’m a client. Where do I go?

Use the client portal linked below, or the invitation provided by your practice. Contact your clinician or practice directly for appointments, care, billing questions, and access to your health records.

How do I report a technical issue?

Note the page or feature, the time of the issue, and your browser or app version, then email support@mantle-ehr.com. Do not include client names, notes, or identifying screenshots in ordinary email.

How do I request account deletion?

Contact your practice administrator to request removal of your Mantle access. Client records are managed by the practice and may have separate retention requirements. Email support@mantle-ehr.com for account help or privacy@mantle-ehr.com for personal-information and privacy requests.

Where can I get the mobile app?

Download mantleEHR using the App Store link below. It requires an existing Mantle provider account and does not include telemedicine.

Privacy questions

privacy@mantle-ehr.com

Keep sensitive details in your practice.

Public contact forms and ordinary email are not for clinical records, passwords, or patient-identifying information.

Need help with your care?

Contact your clinician or practice directly. Mantle technical support does not provide medical advice or emergency care.